Empowering Regional Communities Through Local Banking and Sustainable Growth

Unlike the "Big Four" banks, whose main objective is to generate profits for shareholders, Regional Australia Bank focuses on the well-being of its members and the regional communities it serves. With its customers as the only shareholders, the bank’s driving force is to deliver value and exceptional service rather than chasing profits. This approach has allowed Regional Australia Bank to grow, thrive, and make a significant impact on the regional Australia’s economic landscape and social fabric.

Regional communities have watched their local bank branches close one by one, but Regional Australia Bank is committed to keeping its offices and call centres local. With head offices in Armidale and Port Macquarie, as well as regional call centres in Coffs Harbour, Tamworth, Newcastle, and Dubbo, the bank is dedicated to supporting the local workforce. By creating more than 250 jobs for residents in regional New South Wales, Regional Australia Bank not only boosts local employment but also actively supports the communities it serves.

Regional Australia Bank ensures that each of its 38 branches is staffed by locals who understand the needs of their communities. This commitment helps drive the success of both individuals and businesses, contributing to the overall growth and prosperity of the broader regional economy. And the bank’s dedication extends well beyond banking. Through the Community Partnership Program, Regional Australia Bank has donated nearly $2.75 million to support over 1900 community projects every year. These initiatives range from enhancing mental health services and educational programs to promoting environmental sustainability and strengthening community infrastructure, as well as providing emergency relief in times of crisis.

Sustainability is a key focus for Regional Australia Bank, particularly in agriculture. The bank is committed to financing climate-resilient technologies and supporting sustainable practices to help farmers adapt to changing environmental conditions. These efforts ensure that regional industries, especially agriculture, continue to thrive amidst evolving climate challenges.

Regional Australia Bank embodies the values of integrity, respect, and fairness – core principles that resonate deeply with regional Australians. The bank’s dedicated staff are not only experts in their fields but also active participants in their local communities. Whether coaching a sports team or helping organise a community project, Regional Australia Bank employees are passionate about making a difference in the places they live and work.

Whether it’s through giving back to the community, keeping their branches open, or choosing not to pass on full interest rate rises to their members, Regional Australia Bank are driven to support their members and their communities every step of the way.